FAQ + Policies


How To Purchase

Humble Honey Jewelry is slowly handcrafted using all natural stones and sterling silver, fused with magic, intention and crafted with care. My collections can take weeks to create and are usually crafted in small batches. Lets say you see a Silver Turquoise Ring you like via Social Media, please message me right away as I do make a lot of my sales this way. This means that piece may never make it to the website. I do update the website 1-2 times a month, again in small batches. Keep your eye on Instagram to find out when these updates happen. The best way to be notified is by joining my E-mail list when you hop on the website, plus you get a sweet 10% discount when you join!

 Payments

Purchases on the website may be paid through PayPal, or direct checkout using all major credit cards. Please See Below to learn about my payment plan options!

 Sizing

All sizes ae clearly stated in the listing title and in the description. Please make sure you check both and match with your own sizing to avoid any returns. Due to the handcrafted nature of my jewelry, I am unable to resize jewelry.

Ask me to mail you a ring sizer free of charge! I often put one in your package when you purchase a piece of jewelry from me. The best way would be to stop in to your local jeweler and ask them to size your finger. They will be happy to do this for you! If you are purchasing for someone else, take one of their rings in the jeweler to have it sized(sneaking around is part of the thrill of gifting someone a custom piece!). If you need to know ASAP, check out this website www.findmyringsize.com

Shipping

All orders will ship within 1-4 days of purchase. You will be notified via e-mail when your order ships, and you will be provided with tracking info. All packages will be shipped through USPS, as I strongly believe we need to support the little guys. All packages shipped inside the United States will receive FREE SHIPPING! If shipping international is required, you will receive an invoice via E-mail for the shipping price.

Returns

I want you to be 100% happy with your jewelry! That being said, returns will only be made on ready to ship items under these conditions.

  • Contact me immediately! Item must be shipped back to me within 3 days of receiving jewelry.
  • Buyers will be responsible for return shipping costs.
  • Customs will not be considered for returns/exchanges.
  • All returns will be given a Store Credit for the Humble Honey.

 

✦FAQ✦

How Do I Care for my Humble Honey Jewelry?

Please treat your jewelry like you would a piece of art, because it is! Do not wear your jewelry in the water, shower, hot tub or pool. Remove before washing your hands or applying lotion of any kind. Please refrain from strenuous physical activity, to protect yourself, and others while wearing your Humble Honey Jewelry. All of the stones used in my jewelry are delicate and can weaken or chip when worn too rough.

It is important to maintain your jewelry by washing it with a mild soap and water or using a polishing cloth. Sterling silver will oxidize over time and it is best to store in a dry spot, enclosed in an airtight bag or box. This will prolong the oxidization. Please make sure when polishing your jewelry you do not polish to deeply in to the recessed areas that have been intentionally darkened, as it will remove the patina. Please do not use any harsh chemicals or jewelry cleaners on the jewelry.

Humble Honey Jewelry is built to last generations. I hope that my pieces will be passed down through your family for many years to come. The proper love and care will insure that it will.

 

Do you do repairs?

I do not not repair other jewelers work. Please e-mail me at TheHumbleHoneyWV@gmail.com if you have any concerns with your Humble Honey jewelry. I stay true to my word that my jewelry will last generations. It is not often that I need to repair a piece of jewelry but I am happy to work with you in any way that I can.

Do you offer Layaway or multiple payments?

Please familiarize yourself with AfterPay! AfterPay is a third party option available at checkout. This will allow you to receive your purchase now, but pay later! AfterPay will split up your total in to 4 payments, to be made every 2 weeks. You may want to go ahead and sign up for AfterPay to make sure you are ready to purchase as soon as you see the jewelry on my website. This will insure that you do not miss out on that piece! Sign-Up at www.afterpay.com

What if I saw something on Instagram and it is not on your website?

This happens often! Currently I allow my clients to purchase through Instagram, which means they send me a message claiming the piece before it hit the website. If you see a piece you love, please message me to ask if it is still available. If it has already sold, I offer custom work and can recreate the piece using a different/similar stone in your size.

Do you offer Custom work?

Yes! Please review my customs page, it is full of information regarding custom work! Custom work is only available at certain times of the year, sometimes I am just too busy to take on anymore work.

Where do you source your materials, and stones?

Currently, I only work with Sterling Silver and always all-natural stones. All of my stones are personally hand-picked and are cut by talented lapidarist all over the world. All of my turquoise is natural and mined in the U.S.!

How long have you been making jewelry?

I have been working in the jewelry industry for 15 years now! I started out making flower chains as a child, which grew into to the hemp macrame phase, eventually realizing the metal was my true medium. My silversmithing journey started 10 years ago, and I have been learning and growing ever since. It has not been an easy road, but has proven to be so worth it! I am so honored to adorn you all in my creations.

 

Please E-mail me with any questions or concerns regarding my Jewelry!

TheHumbleHoneyWV@gmail.com